Communication Skills Client #1
Debra is a genius in cutting through all of the superfluous information and honing in on the really important issues in communication. She taught me the value of open ended questions, listening intently, providing adequate and timely feedback and breaking through to the different social types. She gently prodded me into coming out of my shell and exploring the verbal and non-verbal cues others give us. I had no idea how important it was in establishing instant rapport and am grateful for the breakthroughs I have experienced.